Save time with a smarter way to handle customer admin
Smart websites. AI-powered customer responses. Automated follow-ups and reviews. Everything service businesses need to stay on top of every conversation.
Who It's For
Built for UK Service Businesses
Workshops & Garages
Automate MOT reminders, booking confirmations, and handle missed customer calls while you are under the bonnet.
Health & Clinics
Manage patient enquiries discreetly. Auto-reply to consultation requests without interrupting active treatments.
Trade Professionals
Capture site visit requests and quote enquiries automatically when you're up a ladder or on the tools.
Repair Services
Keep customers updated on fix statuses and instantly reply to diagnostic queries out of hours.
THE SYNQ SYSTEM
Busy businesses need better systems
SYNQ gives service-based businesses a centralised customer admin hub, helping reduce manual work,
improve response times and make day-to-day operations easier to manage.
Less admin. More time back.
Step 1: Capture & Respond
Capture enquiries from your website, email and other key contact points, including social media and WhatsApp where suitable. Then respond faster with AI-supported replies across your main customer channels.
Step 2: Organisation
Keep customer details, conversations and follow-up activity organised in one central system, giving you better visibility over what needs attention.
Step 3: Follow-up & Reviews
Keep enquiries, quotes and bookings moving with consistent follow-up. Automated review requests can then be sent once a job, booking or service is completed.
Packages built for
your business
SYNQ Basic Plan
SYNQ Basic is a customer response system for service businesses, giving you the essential tools to stop losing enquiries to missed calls, slow replies, and disorganised admin
Includes:
Missed-call text-back
Conversation AI across your chosen platforms
Enquiry capture
Central inbox for all platforms & conversations
Full customer database (CRM)
One-click review requests
Calendar access with automated reminders
Add-ons are available depending on your business needs and can be discussed on the call.
Add-Ons Available
Extend your Basic Plan with any of the following, added whenever you're ready:
Website building
Automated review requests
Quote follow-up automation
Job/booking status updates
Booking system with reminders
Payment/deposit setup
Invoice and payment chasing
Customer reactivation campaigns
Advanced AI chatbot
Google Business Profile setup
Custom workflows & Automations for your business
TAKE THE NEXT STEP
Want to see if SYNQ is right for your business?
Enquire below or book a quick call and we'll go through where things are at, what you're trying to improve, and whether SYNQ Automation is the right fit.
GETTING STARTED
Practical Answers
Transitioning to an automated enquiry system shouldn't disrupt your daily operations. We've designed the SYNQ Automation to be seamless, straightforward, and entirely managed by our team. If you have a specific requirement not covered below, please get in touch.
How long does the setup process take?
From the moment you sign up, we typically aim to have your new automated workflows and systems fully operational within 7 to 14 days, depending on your current setup.
Do I need a new website to use SYNQ Foundation?
Not necessarily. If your existing website is modern and functional, we simply integrate our systems into it. If your current site is outdated, we can build a clean, high-performing 3-page website as part of the setup.
Will this disrupt how I currently answer the phone?
Not at all. Your existing phone numbers and answering processes remain exactly as they are. SYNQ sits quietly alongside, capturing missed calls and text messages automatically so you never lose an enquiry.
What level of ongoing support is included?
Your monthly fee includes full system monitoring, ongoing technical support, and regular check-ins to ensure your automated replies are capturing maximum bookings.
Customer response, follow-up and automation systems for service businesses.
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